McCrae landslide

It’s our job to deliver drinking water to 1.8 million people across Melbourne’s south-east and take the waste away.

We also manage assets like water mains, pumping stations and storage tanks.

Some ways to monitor for leaks at your property include:

• turning off all taps and appliances and seeing if your water meter still ticks over
• checking your water bill for higher-than-usual water usage
• looking for visual signs of leaks around your home and garden.

For more information visit: Check for leaks | South East Water

If you see a water leak or have an issue with sewerage let us know. Your reports help us quickly track down and fix issues when they happen.

• Call us anytime on 13 28 12 (24-hours)
•  Snap a photo using the Snap Send Solve app
• Look up our online faults map

If you have your contact details registered with us, we’ll let you know via SMS or email of any possible service interruptions. If you don’t, register or sign in to mySouthEastWater.com.au to add or update your details.

We’ve set up a dedicated email address for customer queries: mccrae@sew.com.au