How do I get the rebate?
You can claim your rebate by downloading and completing the Water Rebates Application form. Alternatively, you can call DSE's customer service centre on 136 186 or obtain a form from your local whitegoods, hardware, plumbing supplies or garden retailer.
Rebate Claim Form (137KB)
Do I need to attach my receipt and proof of installation?
Yes. All the information about what you need to attach is on the claim form.
When does the product need to be purchased and installed?
You must have purchased your products after 1 July 2009.
Applications for all rebates under the terms and conditions issued on 1 July 2009 must be submitted by 30 September 2011.
Products purchased prior to 1 July 2009 are still eligible for rebates set out in the terms and conditions in operation prior to 30 June 2011. Application for these rebates must be lodged by 30 September 2011.
How long does it take to get my rebate?
The rebate will be provided to you on your next water bill (except for rebates over $500 which involve a refund cheque or EFT). These refunds can take between 10-12 weeks to process.
How many rebates can I claim?
You can claim several rebates in total provided they are for different products. Terms and conditions apply.
The $100 basket of goods can be claimed once each calendar year.
Download these
Frequently Asked Questions (39 KB) for more information about the rebate scheme.
Since January 2003 there has been an overwhelming response to take part and help save water. Over 162,000 rebates have been approved helping Victorians save more than 1.4 billion litres of drinking water a year.
From 1 January 2007, Victorians on a reticulated water supply have been eligible for rebates of up to $1000 on the purchase and installation of a large rainwater tank connected to your toilet and/or laundry and installed by a licensed plumber.
Additional rebates are also available from the Federal Government.