In some cases, it is possible to get an exemption from the water restrictions.
How does it work?
You will need to apply for exemptions to Stage 3a water restrictions by providing details of the restrictions that you are seeking exemption from and details as to why you think an exemption is needed.
Does the exemption I received under Stage 3 still apply?
If you have been provided with an exemption under Permanent Water Saving Rules or previous levels of water restrictions for medical reasons your exemption may carry over to Stage 3a water restrictions.
All excemptions currently issued will be reviewed by your water retailer and you will be advised in writing as to whether your exemption can continue.
Specific exemption rules
Sports Grounds and Playing Surfaces
Some sportsgrounds and playing surfaces may be permitted exemptions on submission of a water conservation plan, and meeting appropriate guidelines. Please see individual fact sheets and application forms below.
Form - Water Allocation for Council Sportsgrounds (73KB)
Fact Sheet - Sportsground exemption for Councils and Schools (76KB)
Form - Application form for Councils and Schools (64KB)
Fact Sheet - Exempt Playing Surfaces (57KB)
Form - Exempt Playing Surface Application (103KB)
Fact Sheet - Tennis Clubs (68KB)
Form - Tennis Clubs Application (63.5KB)
Gardens and General Exemptions
Gardens of significance may be granted an exemption. Exemptions may also be granted in other circumstances, including medical or health grounds.
Form - Exemption for Garden of Significance (67KB)
A Garden of Significance (GoS) in general may be a public or private garden that exhibits significant botanic, environmental or historic qualities.
Form - General Exemption Form (87KB)
General exemption form for particular circumstances.
Commercial Car Washes
Stage 3a water restrictions impose special requirements on "commercial carwashes".
Commercial Vehicle Washing Fact Sheet (78KB)
Form - Commercial Car Wash(82KB)
Pools and Spas
A customer wanting to fill an existing pool or spa with a capacity of 2000 litres or more is required to submit a Water Conservation Plan for approval.
Swimming Pool and Spa Exemption Form (132KB)
Exemption request and Water Conservation Plan application