South East Water is a state-owned company with an independent board elected by our shareholder – the Victorian Government.  We operate under a licence that is issued by the Victorian Government.

There are a range of government departments and entities that regulate the water industry. Collectively, they ensure the reliability, quality and pricing fairness of the water services provided to you.

Although it can be a complex world, you may be interested to understand a bit more about the regulations and regulatory bodies in the water industry. Explore the links to our ‘who’s who’ list in the menu below.

Department of Sustainability and Environment (DSE)

Department of Treasury and Finance (DTF)

The Essential Services Commision (ESC)

The Environment Protection Authority (EPA)

Drinking Water Regulatory Unit

Energy and Water Ombudsman (Victoria)