Our role is to bring water to you and adapt it to meet your needs. That means providing a reliable supply of quality water for home and business. It means fixing problems quickly. It means providing efficient and reliable sewerage and trade waste services. It means innovating in areas such as recycling and in the ways that we can solve your water and sewerage related needs.

In a world of uncertainty, our role is also to help you make the right choices about your water and adapt to the new reality of limited water supply –

• What type of water should you use for what purpose?
• How should you save water without too much inconvenience?
• What devices could you buy to help meet your needs during restrictions?

We manage and maintain the water and sewerage networks – the pipes, pumping stations, valves and some treatment plants that bring water to you and take waste away.

We buy our fresh drinking water from the government’s water wholesaler, Melbourne Water, that manages the water catchments (the dams) and treats the water to a high standard. Melbourne Water also manages most of the sewage treatment plants.

South East Water manages…

8,336 kilometres of water supply mains
7,724 kilometres of sewer mains
78  water pump stations
237 sewage pump stations
$1.3 billion of infrastructure and assets
397 full-time equivalent employees

 
 
South East Water holds the ISO 14001 for Environmental Management, ISO 9001 for all aspects of our operation, ASO 4801 for Occupational Health & Safety and certification to Hazards and Critical Control Points ( HACCP ), the Food Quality Standard, for management of water quality.