South East Water's Annual Report (incorporating Our Sustainability Report)
South East Water's 2007/08 Annual Report (incorporating our Sustainability Report) provides an overview of the performance of the assets we own and operate in our service area during the period 1 July 2007 to 30 June 2008.
South East Water Annual Report 2007-08 (2.69Mb)
South East Water Annual Report 2007-08 - Abridged (2.06Mb)
GRI Index
South East Water has self-reported the 2008 Sustainability Report to be at B-level. GRI has checked this report against the criteria for GRI Application Level B and has qualified the report as Application B GRI checked.
Global Reporting Initiative Factsheet 2008 (321Kb)
Water Quality Report
South East Water produces an Annual Drinking Water Quality Report, which details our performance against the requirements of the Safe Drinking Water Act 2003 (the Act) and the Safe Drinking Water Regulations 2005 (the Regulations) and the 2004 edition of the Australian Drinking Water Guidelines (ADWG).
Water Quality Report 2008 (1.65Mb)
Water Conservation Report
The 2007/08 Water Conservation Plan describes a number of programs to achieve water savings in the residential and non-residential sector and provides a summary of the performance of the programs implemented under our Water Conservation Plan.
Water Conservation Report 2008 (590Kb)
Aquabiz
Aquabiz is a newsletter created specifically for South East Water's waterMAP customers (customers that use over 10 million litres of water per year). This newsletter includes news on funding available to customers, details of various South East Water programs as well as industry specific case studies.
Aquabiz Issue 1 - April 2008
Aquabiz Issue 2 - September 2008
STP Report
The Sewage Treatment Plants Annual Summary Report for 2007/08 provides an overview of South East Water’s STP plant and environmental performance.
STP Summary Report 2007-08 (1.59Mb)
Greenhouse Gas Factsheet
South East Water have a comprehensive program in place to minimise energy use and overall greenhouse gas emissions.
Greenhouse Gas Factsheet 2008 (307Kb)
Drought Response Plan
The Drought Response Plan has a number of purposes including: identifying preliminary responses by South East Water to the possibility of water shortages, setting out the four stages of restrictions on the use of water and defining events which may lead to each stage of restriction being imposed.
Drought Response Plan
Customer Charter
The South East Water Customer Charter provides information on our service commitments as well as outlining the rights and obligations of our customers.
South East Water's Customer Charter
In brochure format - summarised version
South East Water's Customer Charter
In plain text format - detailed version