Solutions for residents

Here you’ll find solutions to the main questions we get asked.

Learn about your bill, pay it by credit card and learn how to test for leaks and read your water meter.

Some simple water saving products and habits that you can start today, with tools to help you think about your long term water security.

Find out what you have to do to get your free water-efficient showerhead.

With water restrictions this gets harder, but there are some things you can do to make every drop count.

Stage 3a restrictions mean no hose watering, but spot cleaning with a bucket and car washes are OK.

Learn about how you can best manage the water in your pool or spa.

You can’t hose paved surfaces during water restrictions, so how do you clean off the dirt?

Refers you to our ‘Property’ section where you will find step-by-step instructions for the permits, reports and things you need to do.

Sometimes the water may not run clear – find out how to spot a water quality problem and how to fix the common problems.

If you can’t find the answers to your questions on this website, give us a call and we’ll help.