About South East Water

South East Water is a provider of water, sewerage, trade waste and water-saving services for residents and businesses in an area ranging from the South East of Melbourne to South Gippsland

We are one of Melbourne’s three water retailers owned by the Victorian Government.

Our role
Our role is to bring water and sewerage services to you and to help you make the right choices about your water.

Who we serve
Find out about the geographic area and customers we serve.

Our promise
What promises do we make to our customers and what can you do if we don’t meet them? We have a formal complaints process if things aren’t to your satisfaction.

Long term solutions
Water shortages have become a serious issue – what kind of solutions should we be looking for in the future? What role do we play in securing long term certainty of water supply?

Corporate information
We are a transparent organisation that welcomes feedback and seeks to share information with the community. Read our reports and learn about who’s who at South East Water.

Community information
We are involved in our local community supporting projects, educating people about water, and providing assistance for community organisations and councils.